Cadillac Owner Center

Cadillac Motors focuses on its customers' needs by making sure that information on service and maintenance for its vehicles is easy to access and convenient. Cadillac owners enjoy several resources that simplify vehicle maintenance and understand suggested service intervals.



The Cadillac Owner Center is a comprehensive online portal where car drivers can access detailed details about their particular model. After enrolling their vehicle, users can log in to view a customized dashboard with information on their Cadillac's service plan, maintenance records, and warranty status. The Owner Center also offers access to owner’s manuals, how-to videos, and step-by-step guides to assist users perform basic maintenance tasks or understand certain vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, users can monitor their vehicle’s condition by receiving alerts about service requirements, such as fluid changes, tire checks, or brake inspections. The app also offers convenient features like starting the car remotely, lock and unlock capabilities, and the option to book maintenance directly with the preferred Cadillac dealership. For newer models, the app can even provide real-time diagnostic information to notify drivers of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in infotainment system that includes maintenance alerts and reminders. When a maintenance is required, the vehicle displays notifications on the dashboard, informing the owner of required tasks. This system not only keeps owners aware to stay current with maintenance but also offers detailed explanations of each service item, making it easier for owners to understand the importance of each service.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in communicating service and maintenance information to vehicle owners. When drivers visit an official service center for service, the advisors provides a detailed explanation of the recommended services, ensuring that customers understand the necessity of each procedure. Additionally, service centers maintain digital logs of every service visit, allowing Cadillac owners to quickly review their maintenance records for reference.

Printed and Online Resources

Cadillac provides printed owner’s manuals and booklets that detail the vehicle’s maintenance schedule, recommended fluids, tire pressure specifications, and other essential information. For users who prefer online tools, Cadillac’s website features a webpage for maintenance tips where drivers can find articles, watch clips, and tips on how to keep their vehicles in peak condition.



Through a mix of digital tools, in-person assistance, and easy-to-follow resources, Cadillac ensures that customers are knowledgeable about their vehicle’s maintenance needs, ultimately extending the life and performance of their Cadillac.